Returns & Exchanges

At Fluff Casual Cosmetics, we want you to love your glow. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Check Eligibility

  Ensure your items are unopened, in their original packaging, and were purchased within the last 30 days to qualify for a full refund.

• 2.
  Submit a Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 3.
  Pack and Ship

  Securely pack your items and attach the prepaid shipping label provided via email, then drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.